Terms of service
Terms of Service
Last Updated: August 20, 2026
Welcome to VocalPods.
These Terms of Service ("Terms", "Terms of Service") govern your access to and use of vocalpods.in and your purchase of products from VocalPods.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. About VocalPods
VocalPods is a partnership business operating in India and selling consumer electronic products and related accessories through its website.
Website: vocalpods.in
Email: Thevocalpods@gmail.com
Phone / WhatsApp: 8447878463
Business Address: Mohan Garden, Dwarka Mor, Delhi β 110059, India
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
-
Use the website for fraudulent or unlawful activities
-
Attempt to gain unauthorized access to our website or systems
-
Interfere with the operation or security of the website
-
Copy, reproduce, modify, or distribute website content without permission
-
Use automated systems to abuse, scrape, or overload the website
-
Provide false or misleading information when placing an order
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or systems.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, minor differences may occur between product images displayed on the website and the actual product due to:
-
Screen or display settings
-
Lighting and photography
-
Product packaging changes
-
Manufacturer or supplier changes
-
Availability of particular variants
We reserve the right to correct errors, inaccuracies, or omissions in product information when identified.
4. AirPods Combo Offers and Free Gifts
VocalPods may offer products as AirPods combo packages with 5 free gifts.
The exact products, accessories, colours, designs, or promotional gifts included in a particular offer may vary depending on stock availability and the offer displayed at the time of purchase.
Promotional gifts are provided as part of the applicable offer and generally cannot be exchanged for cash unless otherwise stated.
If an order is returned, the free promotional gifts supplied with that order should also be returned as described in our Return & Refund Policy.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors or other listing errors.
If an order has been placed at an obviously incorrect price due to a technical or human error, VocalPods may contact the customer regarding the issue and may cancel the affected order where legally permitted.
Any applicable taxes, shipping charges, discounts, or other charges will be displayed during the ordering process where applicable.
6. Placing an Order
When you place an order on vocalpods.in, you agree to provide accurate and complete information necessary for processing and delivery.
After placing an order, you may receive an order confirmation.
An order confirmation does not necessarily guarantee that the order will be fulfilled if the product is unavailable, there is a pricing or listing error, payment cannot be verified, or another legitimate issue prevents fulfilment.
If we are unable to fulfil an order that has already been paid for, we will provide an appropriate refund in accordance with our refund procedures and applicable law.
7. Payment
Customers may pay using the payment methods made available on the website.
Payment transactions may be processed by third-party payment providers.
You agree to provide valid and accurate payment information and authorize the applicable payment provider to process your transaction.
VocalPods is not responsible for delays or failures caused solely by a third-party payment provider, bank, card issuer, UPI provider, or other financial institution.
8. Shipping and Delivery
We will make reasonable efforts to process and dispatch orders within the time communicated on the website or during the ordering process.
Delivery times may vary depending on:
-
Delivery location
-
Courier or logistics provider
-
Weather or natural events
-
Public holidays
-
Operational delays
-
Incorrect or incomplete delivery information
-
Other circumstances beyond our reasonable control
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery arrangements or charges may apply where permitted.
9. Returns and Refunds
VocalPods provides a 7-day return period for eligible products, subject to the conditions described in our Return & Refund Policy.
Eligible customers may receive a full refund after the return has been reviewed and approved.
The product may need to be returned with its original packaging, accessories, and promotional gifts.
For complete details, please refer to the Return & Refund Policy available on our website.
10. Warranty
Applicable products are covered by a 6-month warranty, subject to the applicable warranty terms.
The warranty may cover eligible manufacturing or functional defects under normal intended use.
The warranty may not cover damage resulting from accidents, misuse, unauthorized modifications, physical or liquid damage, negligence, or normal wear and tear.
For complete details, please refer to the applicable Warranty Policy and Return & Refund Policy.
11. Order Cancellation
Customers who wish to cancel an order should contact VocalPods as soon as possible.
Cancellation may not be possible once an order has been processed, packed, or dispatched.
If cancellation is accepted, any applicable refund will be processed according to our refund procedures.
12. Intellectual Property
All content available on vocalpods.in, including but not limited to:
-
Logos
-
Brand names
-
Product descriptions
-
Website design
-
Graphics
-
Images
-
Text
-
Videos
-
Layout
-
Software and website functionality
is owned by or licensed to VocalPods or its respective owners, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.
13. Customer Reviews and User Content
If our website allows customers to submit reviews, ratings, photographs, comments, or other content, you agree that:
-
The content you submit should be truthful and relevant
-
You must not submit unlawful, abusive, defamatory, misleading, or fraudulent content
-
You must not submit content that infringes another person's intellectual-property or privacy rights
-
You must not upload malicious software or harmful material
By submitting content to the website, you grant VocalPods permission to use, display, reproduce, and publish that content for legitimate business and promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms or is otherwise inappropriate.
14. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and share personal information provided by customers and website visitors.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
15. Third-Party Services
Our website may use third-party services such as payment processors, delivery providers, technology providers, analytics services, or other service providers.
Third-party services may have their own terms and privacy policies.
VocalPods is not responsible for the independent acts, omissions, policies, or services of third-party providers.
16. Website Availability
We aim to keep vocalpods.in available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
The website may occasionally be unavailable due to maintenance, updates, technical problems, security issues, or circumstances beyond our reasonable control.
17. Limitation of Liability
To the extent permitted by applicable law, VocalPods will not be responsible for losses arising solely from circumstances beyond our reasonable control, including third-party service failures, courier delays, payment-provider failures, internet or technical problems, or force majeure events.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
18. Force Majeure
VocalPods will not be responsible for delays or inability to perform its obligations caused by circumstances beyond its reasonable control.
Such circumstances may include natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures, internet outages, war, civil disturbances, epidemics, or failures of third-party service providers.
19. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after an updated version is posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes will be subject to the jurisdiction of the competent courts and authorities applicable to the business, subject to any mandatory consumer-protection rights and applicable law.
21. Contact Us
If you have questions regarding these Terms of Service, please contact us:
VocalPods
Website: vocalpods.in
Email: Thevocalpods@gmail.com
Phone / WhatsApp: 8447878463
Business Address: Mohan Garden, Dwarka Mor, Delhi β 110059, India
Β© 2026 VocalPods. All Rights Reserved.